Real Answers for Real Account Situations
We organized this page around the questions that actually come through our support queue — not a generic list. You'll find answers covering how to fund your account using PayPal, Venmo, or a Play+ prepaid card; how identity verification works before your first withdrawal; and what happens to a pending bet when a game gets postponed. If you're in Denver or anywhere
else where access is permitted under state law, the steps here apply directly to your account. Each answer gives you the specific action to take, not a pointer to another page. Where process differs by payment method — say, a Venmo transfer versus a Play+ reload — we call that out. Scroll the sections below or jump straight to the FAQ module
for the question that brought you here.
- PayPal
- Venmo
- Play+
- State-eligible access